Pre-sales Questions

1. Can SpamMinder protect multiple mail servers under one account?
2. How much of a reduction in spam will I see?
3. What billing cycles are available?
4. Do I need to have an IT staff to implement SpamMinder's services?
5. How reliable is SpamMinder?
6. Do I need a mail server?
7. I currently have a spam filtering service, how can I switch to your service?
8. How much will it cost per mailbox?
9. Is there a trial period?

Getting started

1. How do I direct company mail through SpamMinder's system?
2. Can I block or allow a specific person from e-mailing me?
3. Adding Protected Domains
4. I don’t have time to get this started, can someone set things up and manage it for me?
5. Can I brand my account page with my logo?
6. Can I have more than 1 administrator to change preferences?

Troubleshooting

1. 550-(somemailserver.com) [XXX.XXX.XXX.XXX] is currently not permitted to
2. 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)
3. My mailserver experienced an outage, what happened to my mail?